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Excelerate

How can we help?

Browse common questions, send us a message, or report a bug. We respond within one business day.

Frequently asked questions

Excelerate is closed until Q1 2027 while we make significant improvements. Join the waitlist to be the first to hear when it returns.

Contact

Send us a message

Prefer email? Write to support@exceleratefinancialmodelling.com.

We respond within one business day. Your data is never shared.

Bug reports

Reporting a bug

Help us fix it faster. Include the following when you get in touch:

  • Which tool you were using
  • Your Excel version (File > Account > About Excel)
  • Your platform (Windows / Mac / Web / iPad)
  • Steps to reproduce the issue
  • Any error messages shown in the Task Pane

Never include workbook files or screenshots containing sensitive data.