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Browse common questions, send us a message, or report a bug. We respond within one business day.
Frequently asked questions
Send us a message
Prefer email? Write to support@exceleratefinancialmodelling.com.
Reporting a bug
Help us fix it faster. Include the following when you get in touch:
- Which tool you were using
- Your Excel version (File > Account > About Excel)
- Your operating system (Windows / Mac / Web / iPad)
- Steps to reproduce the issue
- Any error messages shown in the Task Pane
Never include workbook files or screenshots containing sensitive data.
